Legal Document

7bd game Privacy Policy

This document clearly explains how your personal information is collected, stored, and used.

Last updated: January 2025

This privacy policy applies to all users of the 7bd game platform. By using the site, you are agreeing to this policy.

1 Introduction and Scope

7bd game is committed to creating a safe and trustworthy online gaming environment for players in Bangladesh. This privacy policy explains what information we collect, the purposes for which we use it, and how we keep your personal data secure.

This policy applies to the website https://7bdgame.cam and the associated mobile applications (Android and iOS). By using the platform to create an account, make a deposit, or take part in any game, you acknowledge that you have read this privacy policy and accepted its terms.

Our Terms and Conditions serve as a complementary document to this privacy policy. Reading both documents together will give you a full understanding of the terms for using the platform.

2 What Information We Collect

The following types of information may be collected for account registration and management on the 7bd game platform:

2.1 Information You Provide Directly

  • Full name and date of birth (for age verification — only persons aged 21 and above may use the platform)
  • Mobile number and email address
  • Username and password
  • Mobile banking account numbers for deposits and withdrawals (bKash, Nagad, Rocket, Upay)
  • National ID card or passport details for identity verification

2.2 Automatically Collected Information

  • IP address and approximate geographic location
  • Device type, operating system, and browser information
  • Browsing behaviour on the site: pages visited, time spent, and links clicked
  • Game session data: bet amounts, win/loss records, and game selections
  • Transaction history: times, amounts, and methods for deposits and withdrawals
  • Information collected through cookies and similar tracking technologies

2.3 Information Received from Third Parties

  • Personal information confirmed through identity verification services
  • Information from third-party databases for fraud prevention and risk assessment
  • Transaction verification information from payment processing partners

3 Purposes of Using Your Information

7bd game uses the information collected for the following purposes:

3.1 Account Management and Service Delivery

Your information is needed to create and maintain your account, ensure login security, process deposit and withdrawal requests, and correctly award bonuses and promotions. Accurate information is essential for reliable transactions through our payment methods (bKash, Nagad, Rocket, and Upay).

3.2 Identity and Age Verification

Only persons aged 21 and above may participate on the platform. To enforce this requirement, identity verification may be carried out at registration and again later if needed.

3.3 Security and Fraud Prevention

Behavioural data is analysed to detect and prevent multiple account creation, identity fraud, unusual transaction patterns, and bonus abuse.

3.4 Responsible Gaming Support

Players' gaming behaviour is monitored to identify signs of excessive play and to reach out with support when needed. Following the Responsible Gaming guidelines is part of our commitment.

3.5 Customer Support

Your account information is used to provide customer support via live chat or email. Our support team is available 24/7 in both Bengali and English.

3.6 Legal Compliance

Information may be retained and used to comply with applicable laws and regulations, carry out court orders, and respond to lawful requests from government authorities.

4 Information Storage and Security

7bd game uses industry-standard security measures to keep your information safe:

  • SSL Encryption: All information transmitted on the platform is encrypted using SSL technology, making it unreadable to third parties.
  • Secure Servers: Data is stored in controlled environments with no unauthorised access.
  • Access Controls: Only authorised staff can view your information, and only when necessary.
  • Regular Security Reviews: System audits are conducted regularly to identify technical vulnerabilities.
  • Password Protection: Stored passwords are hashed — we are never able to view your password directly.

Collected information is retained for a defined period in accordance with applicable law and business requirements. Even after an account is closed, some information may be kept for a specific period due to legal obligations.

5 Sharing Information with Third Parties

7bd game does not sell or rent your personal information for commercial purposes. However, information may be shared with specific third parties in the following circumstances:

5.1 Service Provider Partners

Trusted third-party services are used for payment processing, identity verification, and technical infrastructure management. These partners are given access only to the information necessary to provide the relevant service and operate under confidentiality agreements.

5.2 Game Providers

Limited information may be shared to manage game sessions on the platforms of Evolution, Pragmatic Play Live, PG Soft, JILI, and other game studios. They handle the information they receive in accordance with their own privacy policies.

5.3 Legal Requirements

Information may be provided to the relevant authorities in response to valid court orders, government investigations, or legal obligations.

5.4 Business Transfers

In the event of a business merger, acquisition, or asset transfer, user information may form part of the transferred assets. Users will be notified in advance of any such change wherever possible.

6 Cookies and Tracking Technologies

Cookies and similar tracking technologies are used on the 7bd game website and app. They come in three types:

6.1 Essential Cookies

These cookies are essential for keeping login sessions active, managing security tokens, and ensuring the platform's basic functionality. Disabling them will prevent the site from working properly.

6.2 Functional Cookies

These cookies are used to remember your preferred language, game settings, and interface preferences, so you get a personalised experience each time you log in.

6.3 Analytical Cookies

Analytical data is collected to understand site usage patterns and identify technical issues. Most cookies can be managed through your browser settings, though doing so may limit some features.

7 User Rights

You have the following rights regarding your personal information:

  • Access: You may request to know what information we hold about you.
  • Right to Correction: You can correct inaccurate information by going to your account settings or contacting our support team.
  • Right to Deletion: In certain circumstances you may request that your information be deleted, though some data may be retained due to legal obligations.
  • Right to Restrict Processing: In certain circumstances you may request that the use of your information be limited.
  • Opt Out of Marketing: You may opt out of promotional communications at any time.

To exercise these rights, contact our support team via live chat or email. We provide assistance in both Bengali and English, 24/7.

8 Protection of Minors

7bd game is strictly not intended for persons under the age of 21. We do not knowingly collect information from minors. Age verification is mandatory at registration, and if we become aware that a minor has created an account, that account will be closed immediately and the associated information will be deleted.

Parents and legal guardians are requested to notify our support team immediately if they believe a minor has registered on the platform. We treat this matter with the utmost seriousness.

9 International Data Transfers

7bd game primarily serves users in Bangladesh. However, due to technical infrastructure or third-party services, your information may be stored or processed on servers in other countries. In such cases, we ensure that the relevant country or service provider follows adequate data protection standards.

10 Policy Changes and Contact

7bd game may review and update this privacy policy from time to time. For significant changes, a notification will be sent to your registered email address or displayed on the platform at login. Updated policies take effect from the date of publication. Continued use of the platform after any changes will be taken as your acceptance of the updated policy.

If you have any questions or concerns about this privacy policy, please contact our support team. You can also learn more about 7bd game's mission and operations on our About Us page.

Privacy contact email: [email protected]